Pilot Debrief

Boeing 737 near Nashville, TN — 2018-10-10

Final reportDCA19CA005
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Date
2018-10-10
Location
Nashville, TN, USA
Aircraft
Boeing 737
Registration
N287WN
Category
Airplane
Highest injury
Serious
Fatalities
0

Probable cause

flight attendant tripping over a passenger's knee that resulted in hot liquid splashing on the flight attendant.

NTSB narrative

On October 9, 2018, about 2300 EDT, Southwest Airlines 2235, a Boeing 737-700, N287WN, was enroute to Charlotte-Douglas International Airport (KCLT), Charlotte, North Carolina, when a flight attendant was burned with hot liquid. Of the 93 passengers and crew onboard, one flight attendant received a serious injury. The regularly scheduled domestic passenger flight was operating under 14 Code of Federal Regulations Part 121 from Nashville International Airport (KBNA), Nashville, Tennessee, to KCLT. As the flight attendant (FA) was conducting cabin service, she tripped over a passenger's knee, causing her to spill her beverage tray. One of the beverages was a hot tea, and it splashed on her left forearm and on the passenger's shoulder and arm. After landing, paramedics treated both the passenger and flight attendant at the gate, however, both declined to be transported to a local hospital for further examination. The following day the FA was still in pain and went to a local medical clinic where she was diagnosed with a 2nd degree burn to her forearm.

NTSB coding

Evidence available

  • 2 docket documents
View NTSB final reportView NTSB docket

Docket documents2

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