Pilot Debrief

AIRBUS A330-323 near New York, NY — 2011-04-25

Final reportERA11LA266
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Date
2011-04-25
Location
New York, NY, USA
Airport
JFK
Aircraft
AIRBUS A330-323
Registration
N807NW
Category
Airplane
Highest injury
Serious
Fatalities
0
Phase of flight
Ground

Probable cause

The flight attendant's inadvertent fall, which resulted in a serious injury.

NTSB narrative

The airplane was being pushed back from the gate when a flight attendant fell after she stepped on her own foot. She lost her balance and fractured her left femur. According to the injured flight attendant and other crewmembers, the push back was smooth. There were no mechanical problems with the airplane at the time of the accident that would have caused the flight attendant to fall.

Analysis

Primary failure mode
Human factors
First missed decision gate
Flight attendant could have positioned feet more safely during pushback.

NTSB coding

Evidence available

  • 4 docket documents
View NTSB final reportView NTSB docket

Docket documents4