BOEING 737-8 near Houston, TX — 2024-03-08
- Date
- 2024-03-08
- Location
- Houston, TX, USA
- Airport
- IAH
- Aircraft
- BOEING 737-8
- Registration
- N27290
- Category
- Airplane
- Highest injury
- None
- Fatalities
- 0
Probable cause
The captain's decision not to establish and maintain deceleration devices in accordance with company training and standard operating procedures.
NTSB narrative
United Airlines flight 2477 departed taxiway SC while turning off of runway 27 at high speed after landing at George Bush Houston Intercontinental Airport (IAH), Houston, Texas. As flight 2477 departed the paved taxiway, the left main landing gear impacted a concrete structure recessed in the ground adjacent to taxiway SC. This impact resulted in separation of the left main landing gear. Postaccident examination of the airplane found nothing anomalous that precluded normal operation of the landing gear and the wheel braking system. Furthermore, the flight crew reported no anomalous operation of the autobrake system, the speedbrake system, or the thrust reversers during the landing rollout. The captain stated, and the flight data recorder (FDR) data confirmed, that he retracted the speedbrakes about 6 seconds after landing in order to turn off the autobrakes. Additionally, only engine idle reverse thrust was used after touchdown. By not using maximum reverse thrust upon touchdown and by turning off the autobrakes shortly after landing, the captain failed to follow multiple company standard operating procedures (SOPs) that would have assured deceleration of the airplane. The captain delayed application of maximum manual wheel braking after turning off the autobrakes, and the airplane remained at high speed as it neared the end of the runway. Speedbrake deployment increases wing aerodynamic drag and reduces wing aerodynamic lift, thereby slowing the airplane and increasing main landing gear wheel loading for more effective wheel braking. By stowing the speedbrakes shortly after landing, the wheel brakes were less effective in decelerating the airplane when the captain eventually applied maximum manual wheel braking. Had the captain used timely and effective manual wheel braking with the speedbrakes deployed, the airplane would have been capable of decelerating to a safe taxi speed before exiting the runway. The flight crew did not conduct a thorough briefing of the airplane’s landing performance when the captain changed the autobrake setting from 2 to 1, which decreased the target deceleration rate for the autobrake system. Furthermore, the flight crew did not effectively discuss potential threats, such as the wet runway condition, and appropriate threat mitigations in an arrival briefing. When the captain changed the autobrake setting to 1, the first officer (FO) accepted this deviation from the established autobrake SOP without further discussion, missing an opportunity to exhibit good crew resource management by discussing potential risks associated with this action. Lastly, a thorough arrival briefing could have identified and reminded the flight crew of a paved blast pad within the normal runway safety area (RSA) at the end of runway 27. This blast pad and RSA infrastructure provided an opportunity to decelerate to a safe taxi speed for full stop on paved and non-paved, obstacle-free surfaces instead of attempting to turn onto taxiway SC at high speed.
NTSB coding
Evidence available
- CVR
- ATC audio
- Video
- FDR / data
- ADS-B / radar
- 31 docket documents
Docket documents31
- ATC - ADS-B DATA FOR UA2477atc
- ATC - AUDIO RECORDINGSatc
- ATC - I90 - RADAR - 1334Z-1358Zatc
- ATC - IAH - ADMIN - FAA AIRCRAFT ACCIDENT PACKAGEatc
- ATC - NOTAMSatc
- COCKPIT VOICE RECORDER - GROUP CHAIR'S FACTUAL REPORTcvr
- FLIGHT DATA RECORDER - SPECIALIST'S FACTUAL REPORTfdr
- FLIGHT DATA RECORDER - SPECIALIST'S FACTUAL REPORT - ATTACHMENT 1 - FDR TABULAR DATAfdr
- FLIGHT DATA RECORDER - SPECIALIST'S FACTUAL REPORT - ATTACHMENT 2 - ADS-B TABULAR DATAfdr
- AIRCRAFT PERFORMANCE STUDYform
- AIRCRAFT PERFORMANCE STUDY - REPORT ATTACHMENTSform
- NTSB FORM 6120.1 - PILOT/OPERATOR AIRCRAFT ACCIDENT/INCIDENT REPORTform
- OPERATIONAL FACTORS/HUMAN PERFORMANCE - ATTACHMENT 14 - ATIS FIELD CONDITION REPORTS VIA ACARSform
- OPERATIONAL FACTORS/HUMAN PERFORMANCE ATTACHMENT 1- FLIGHT CREW INTERVIEWSform
- OPERATIONAL FACTORS/HUMAN PERFORMANCE ATTACHMENT 10 - UNITED 737 FLIGHT MANUAL ADVERSE WEATHER OPERATIONS [EXCERPTS]form
- OPERATIONAL FACTORS/HUMAN PERFORMANCE ATTACHMENT 11 - FLIGHT CREW TRAINING RECORDSform
- OPERATIONAL FACTORS/HUMAN PERFORMANCE ATTACHMENT 12 - LANDING DISTANCE PERFORMANCEform
- OPERATIONAL FACTORS/HUMAN PERFORMANCE ATTACHMENT 13 - UNITED AIRLINES WRITTEN RESPONSES TO NTSB QUESTIONS PERTAINING TO FLIGHT 2477form
- OPERATIONAL FACTORS/HUMAN PERFORMANCE ATTACHMENT 2 - UNITED AIRLINES PERSONNEL INTERVIEWSform
- OPERATIONAL FACTORS/HUMAN PERFORMANCE ATTACHMENT 3 - OPERATIONAL FLIGHT PLANform
- OPERATIONAL FACTORS/HUMAN PERFORMANCE ATTACHMENT 4 - WEIGHT AND BALANCEform
- OPERATIONAL FACTORS/HUMAN PERFORMANCE ATTACHMENT 5 - INCIDENT FLIGHT NOTAMS AND WEATHERform
- OPERATIONAL FACTORS/HUMAN PERFORMANCE ATTACHMENT 6 - HOUSTON AIRPORT RUNWAY FRICTION TESTform
- OPERATIONAL FACTORS/HUMAN PERFORMANCE ATTACHMENT 7 - UNITED AIRLINES FLIGHT OPERATIONS MANUAL [EXCERPTS]form
- OPERATIONAL FACTORS/HUMAN PERFORMANCE ATTACHMENT 8 - UNITED 737 FLIGHT MANUAL SYSTEMS [EXCERPTS]form
- OPERATIONAL FACTORS/HUMAN PERFORMANCE ATTACHMENT 9 - UNITED 737 FLIGHT MANUAL PROCEDURES [EXCERPTS]form
- OPERATIONAL FACTORS/HUMAN PERFORMANCE GROUP CHAIRS FACTUAL REPORTform
- STRUCTURES GROUP FACTUAL REPORTreport
- SYSTEMS GROUP FACTUAL REPORTreport
- SYSTEMS GROUP FACTUAL REPORT - ATTACHMENT 1report
- IAH SECURITY VIDEOvideo
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