Pilot Debrief

BOEING 737-8H4 near Phoenix, AZ — 2018-06-12

Final reportDCA18CA209
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Date
2018-06-12
Location
Phoenix, AZ, USA
Airport
KPHX
Aircraft
BOEING 737-8H4
Registration
N8693A
Category
Airplane
Highest injury
Serious
Fatalities
0

Probable cause

a passenger bumping into a flight attendant who was holding a hot liquid.

NTSB narrative

On June 12, 2018, at about 1144 MST, Southwest Airlines 2344, Boeing 737-800, N8693A, the "B" position flight attendant was seriously injured when a pot of hot water she was holding splashed on her chest and face after a passenger exiting the lavatory bumped into her during boarding at Phoenix Sky Harbor International Airport (KPHX), Phoenix, Arizona. There were two flight crew, 4 flight attendants, and unknown passengers on board at the time. The flight was operating under 14 Code of Federal Regulations Part 121 as a regularly scheduled passenger flight from KPHX to Buffalo Niagara International Airport (KBUF), Buffalo, New York. The injured flight attendant was unable to perform duties and was replaced. The injured flight attendant was transported to the hospital where she was diagnosed with second degree burns and released.

NTSB coding

Evidence available

  • 2 docket documents
View NTSB final reportView NTSB docket

Docket documents2

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